tk1871's Privacy Policy
Here is a full description of how tk1871 protects your privacy when collecting, storing, and using your personal information.
1. Introduction and Applicability
tk1871 (referred to below as "we", "us", or "the Platform") operates a safe and trusted online casino and betting platform for users in Bangladesh. We believe that protecting the privacy of your personal information is one of our primary responsibilities.
This Privacy Policy ("Policy") describes what information we collect when you use tk1871's website, mobile application, or related services ("Services"), how we use it, who we may share it with, and what measures we take to protect your information.
By using our Services you are giving your consent to the terms of this Policy. This Policy should be read together with our Terms and Conditions. If you do not agree with any part of this Policy, please refrain from using our Services.
2. What Information We Collect
tk1871 collects various types of information in order to provide its services. This information can be divided into two main categories:
2.1 Information You Provide Directly
When you register on our platform or use our services, you provide the following information directly:
- Full name — required for identity verification.
- Email address — for account communications and security notifications.
- Mobile number — for two-step verification and transaction confirmation.
- Date of birth — for age verification (21+) and implementation of responsible gambling policy.
- Address — for identity verification and regulatory compliance where applicable.
- Payment information — bKash, Nagad, Rocket, Upay account numbers (for transaction processing only).
2.2 Automatically Collected Information
When you use our platform, our systems automatically collect certain technical information, including:
- IP address and device type
- Browser type and version
- Operating system information
- Time spent on the platform and page visit history
- Login and logout times and dates
- Information obtained from cookies and similar tracking technologies
3. Why We Use Your Information
tk1871 uses your information only for specific, lawful, and legitimate purposes. The main reasons we use your information are set out in detail below:
Account Management
Creating, verifying, and securing your account; confirming login and identity; preventing fraud and unauthorised access.
Transaction Processing
Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay; ensuring transaction security.
Customer Support
Providing 24/7 Bangla live chat and email support; resolving complaints and answering questions.
Service Improvement
Improving platform functionality; personalising the user experience and displaying relevant content.
Responsible Gambling
Monitoring your age and behaviour to implement responsible gambling policy and helping to set limits where needed.
Communications and Notifications
Sending important account updates, security alerts, and promotional information (subject to your consent).
4. Information Sharing and Third Parties
tk1871 never sells your personal information. However, we may share your information in the following limited circumstances:
- Payment processors: With payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology service providers: With trusted partners for server hosting, data analysis, and customer service software operations. All such third parties are contractually bound to protect the privacy of your information.
- Legal obligations: Where required to comply with a valid order from a court or regulatory authority.
- Fraud and security: Providing information to relevant authorities to prevent fraud, money laundering, or other illegal activities.
- Business transfers: In the event of a company merger or acquisition, under terms similar to this Policy.
Outside of the above cases, we do not share your information with any third party without your consent.
5. Cookies and Tracking Technologies
tk1871 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
5.1 Types of Cookies
- Essential cookies: These are necessary for the core functions of the platform — maintaining login status, securing transactions, and so on. These cookies cannot be disabled.
- Functionality cookies: Remember your preferences and language settings so you get a personalised experience on return visits.
- Analytical cookies: Help us understand how users use our platform. These operate entirely on the basis of anonymous data.
5.2 Cookie Controls
You can reject or delete non-essential cookies at any time by changing your browser settings. However, this may limit some services.
6. Data Security Measures
To ensure the security of your information, tk1871 applies industry-standard technical and administrative measures:
- SSL encryption: All data transmitted between the website and servers is protected by SSL/TLS encryption.
- Encrypted data storage: Sensitive personal information is stored in encrypted form.
- Access controls: Only authorised personnel can access your information, and only on a need-to-know basis.
- Regular security audits: Our systems undergo regular security reviews.
- Two-step verification: Two-step verification is available on accounts for added protection.
While we apply the highest security measures, no method of transmitting information over the internet is 100% secure. We commit to notifying you promptly in the event of a data breach, in accordance with applicable law.
7. Data Retention Period
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by legal obligations:
- While your account is active: Information is retained for as long as your account remains active.
- After account closure: Financial transaction records may be retained for a specified period in accordance with regulatory requirements.
- Deletion requests: Upon your request, information beyond legal obligations will be deleted as promptly as possible.
8. Your Privacy Rights
As a user of tk1871, you have the following rights:
Right to Access
You may request a copy of all personal information we hold about you.
Right to Rectification
You may contact us to correct any information that is inaccurate or incomplete.
Right to Erasure
In certain circumstances you may request that your personal information be deleted.
Right to Restrict Processing
For specific reasons you may request that the processing of your information be limited or stopped.
Right to Withdraw Consent
Consent given for promotional communications or optional data processing may be withdrawn at any time.
Right to Data Portability
You may request that information you have provided be made available in a structured and commonly usable format.
To exercise any of the above rights, please contact us by email at: [email protected] — we will endeavour to respond within 30 business days.
9. Protection of Minors
tk1871's services are for persons aged 21 and over only. We do not knowingly collect personal information from minors. Age verification at the time of registration is mandatory.
If we learn that a minor has registered on our platform, we will immediately close their account and delete the associated information.
10. Changes to the Policy
tk1871 may update this Privacy Policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification of the changes to your registered email address (for important changes).
- Display a notification on the platform.
If you continue to use our services after the changes, you will be considered to have accepted the updated policy.
11. Third-Party Websites
Our platform may run software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These third parties have their own privacy policies that govern their own data collection and use. We are not responsible for their policies and we recommend that you read their privacy policies.
12. Contact Us
For any questions, comments, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 Bangla Support
Our support team is available 24 hours a day, 7 days a week to address any privacy concerns you may have. The protection of your information is our highest priority.
Notice: This Privacy Policy applies to the tk1871 platform only. Our services are for persons aged 21 and over only. Please play responsibly and if you have a problem, visit our Responsible Gaming page or contact our support team.